Question 1

How is this system different from a standard security or sports camera?

Accepted Answer

CourtMaster solution is much more than just a camera. It is a complete video-enabled ecosystem designed specifically for padel. It helps players track and improve their game, clubs enhance retention and visibility, and coaches deliver more effective training sessions.

Question 2

What is included in the box?

Accepted Answer

Inside the box, you'll find: 
• 1 Camera System – to be installed on the court. 
• 1 Processing Box – manages the camera and data backup.
• 1 1m Ethernet Cable – to connect the processing to the internet. 
• 2 QR Code Posters – to be placed on the court to enable players to request their game video.

Question 3

Can I access video recordings after the match?

Accepted Answer

Yes! All videos and highlights captured are available on your CourtMaster account for 30 days and can be downloaded.

Question 4

What is CourtMaster, and how does it benefit my club?

Accepted Answer

CourtMaster is an intelligent camera video system designed for padel clubs. It provides automated match recordings, highlights and live streaming to enhance player experience, coaching, and club visibility. For clubs, it helps increase engagement, retain members, and create new revenue streams through sponsorships.

Question 5

How does CourtMaster help clubs increase revenue?

Accepted Answer

CourtMaster offers multiple revenue opportunities for clubs, such as:
1. Sponsorships: Clubs can add sponsors to recorded videos and live streams.
2. Coaching Tools: Coaches can use CourtMaster to enhance training sessions, attracting more players to lessons.
3. Competitive Differentiation: Having a cutting-edge video system sets your club apart from competitors, attracting new players and retaining existing members by offering a more advanced and engaging playing experience.

Question 6

How does CourtMaster improve the experience for club members?

Accepted Answer

CourtMaster allows club members to:
 • Watch and analyze their matches to improve their performance.
 • Create and share highlights easily on social media.
 • Access coaching insights through video analysis.
 • Enjoy a more engaging and interactive experience at the club.

Question 7

How do my club members access their match recordings?

Accepted Answer

Club members can access their match recordings through their personal account on the CourtMaster app or web platform. After scanning the QR code on the court before or after their their match, their videos will be automatically uploaded to their account, where they can review, edit, and share their highlights.

Question 8

Does the system work for outdoor courts?

Accepted Answer

Yes! Our Camera System is fully weather proof and can be installed in indoor and outdoor padel courts.

Question 9

Can I stream?

Accepted Answer

Yes, if you're a client club! Our camera system enables direct streaming to YouTube for your padel events, helping you reach a wider audience

Question 10

What happens if there is an internet outage?

Accepted Answer

If there is an internet outage, the system will continue recording locally during 48 hours. Once the internet connection is restored, the videos will be uploaded automatically to the CourtMaster platform. However, features like live streaming will be unavailable during the outage.

FAQ