About the Company
CourtMaster is a sports-tech startup building the future of padel through smart camera systems, livestreaming, and AI-powered analytics. We operate across multiple countries and are now scaling both our B2B and B2C offerings.
You will join at an exciting moment of growth — new markets, new product launches, new technology — and play a critical role in helping CourtMaster operate smoothly as we scale. We are currently on over 110 courts in 17 countries and aiming for 400 by the end of 2026.
This role is ideal for someone who wants maximum exposure to startup operations, decision-making, and company-building.
About the Role
We are looking for an Founders Associate to support the CEO and management team across all fronts. You need to be the kind of person who says “Give it to me, I’ll figure it out.”
If you are organised, process driven, pro-active, enjoy agency and are eager to learn in an international fast-paced environment this is for you.
The role begins as an internship with a path to permanent employment, access to equity incentive structure and long-term ownership of key processes in a fast growing sport-tech start-up.
Key Responsibilities
1. Cross-Functional Collaboration
- Work closely with the CEO on priority operational tasks
- Collaborate with management team to support on growth and tech-related operations
- Take ownership of internal processes as you grow
2. Customer Support & Customer Success
- Help new clubs and players onboard smoothly
- Collect feedback and identify recurring issues
- Respond to support tickets and operational issues
3. Shipping, Logistics & Deployments
- Coordinate worldwide shipments of our CourtMaster camera systems
- Manage carriers, customs, tracking, and client communication
- Support installations and remote onboarding for clubs
4. Finance & Admin
- Coordinate with clients and accounting (invoicing, payment tracking, reconciliation)
- Support Stripe, TOConline, and expense management
- Maintain clean records for accounting and compliance
5. Office Support
- Manage and Support office setup, supplies, and vendor management
- Assist with administrative tasks (contracts, onboarding, coordination)
- Maintain documentation and internal systems
Requirements
Must-Haves
Educational Background - Bachelor degree in Business or Engineering
Fluent in Portuguese & English
Highly organised, methodical, and detail-oriented
Fast learner with strong problem-solving ability
Comfortable managing multiple tasks at once
High ownership, autonomy, and resilience
Nice-to-Haves
Experience in operations, support, logistics, or admin
Spanish language
Familiarity with: Google Workspace, Slack, HubSpot, Stripe, Basic hardware/tech troubleshooting
To apply, send you CV and cover later to info@court-master.com